Tag: churn

4 posts.

• Win-Back Survey for Lapsed SaaS Users: Questions and Template (2026)

  Send win-back surveys at 14, 30, and 90 days after cancellation. Get 5 questions with conditional branching and a free AntForms template for SaaS.

  Devashish Shukla · Apr 12, 2026

• Reduce Churn With Customer Feedback Loops in 2026

  Close the loop: collect feedback, act on it, and tell customers. Feedback loops turn listening into retention and reduce churn in 2026.

  Devashish Shukla · Jan 28, 2026

• Reducing SaaS Churn With Exit Surveys in 2026

  Use exit surveys to learn why subscribers leave and what would win them back. Turn churn data into retention actions in 2026.

  Devashish Shukla · Jan 25, 2026

• Exit Surveys and Churn — Run a Churn Audit for Retention in 2026

  Use exit surveys to understand why customers leave. Run a churn audit, find patterns, and act on feedback to improve retention in 2026. What to ask and checklist inside.

  Devashish Shukla · Jan 12, 2026