NPS Calculator
Paste raw scores or enter counts. Compute Net Promoter Score and see where you fall against published benchmarks.
Result
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- Promoters: — —
- Passives: — —
- Detractors: — —
- Total responses: —
- Benchmark: —
How NPS is interpreted
- Below 0: needs work — more detractors than promoters.
- 0–30: typical for most B2C and B2B services.
- 30–50: strong; clear word-of-mouth lift.
- 50+: excellent; usually only seen in beloved consumer brands.
For methodology details, see NPS survey best practices (2026).