About this template
An order form is the closest a small business gets to e-commerce without building a store. The shape balances three things: capture enough to fulfill the order, take the payment, and don't make the customer fill out something longer than a checkout. This template ships eight blocks, pickup-or-delivery branching, and a Stripe field that takes payment without redirecting off your site.
The first question routes orders by fulfillment type (Pickup or Delivery). Delivery unlocks an address field. Pickup keeps things short. Both branches collect a date, the item list (long-text by default; most bakeries swap this for a multi-select of standard items), special requests, and contact details. Drop a Stripe field at the end and respondents pay during submission. Stripe ships on every plan.
Bakery orders are bespoke, not a SKU lookup. A wedding cake or a tray of birthday cupcakes is a description. The long-text item list lets the customer describe what they want. The special-requests field catches dietary restrictions, allergens, or 'please write "Happy 5th" on the cake.' Wrong shape for stocked-goods retail (use a real ecommerce platform). Right shape for any business that takes order requests and confirms fulfillment by hand.
Wire responses into Slack (#orders) so the kitchen sees them in real time, into Sheets for the daily fulfillment list, into Stripe (the payment field handles that for you). Pro adds a custom domain. Hosting at orders.yourbakery.com beats antforms.com/f/abc123 for a small business at checkout.
Drop-off matters here because every dropped order is missed revenue. Watch the chart. Drop-off at the payment step? Your business name might not be set on the Stripe processor (fix in Stripe settings), or the price might be over the cart-abandonment threshold. AntForms gives you the funnel on Free; Stripe gives you the decline reason in its dashboard.